Dakimakura, Fullbody pillow case - Bulma pink dress (Dragon Ball) 2 sides printed

I had placed a commission back in feb. 2020. They said there might be some delays with covid, which I didn't mind. However months went by and I received nothing. No updates or anything. I had ordered from them before with no issues, and loved how the body pillow came out- so I didn't expect this time to go so poorly. Email after email, I got a response saying I'd get sketches within a week. A week went by, nothing. I was really let down and disappointed. I highly looked forward to this custom design as you cant really get it anywhere else. Months went by without responses. Contacted through instagram and twitter. Emailed again. Eventually getting a refund around october/november. In the end, I was highly upset. Highly disappointed with the lack of organization, communication, and so fourth. It's a hit or miss with them.

I ordered this item over three months ago and never received it. I have also tried contacting the seller to see if this item has even been shipped and no response 🤷🏼‍♀️